Erevena Assist Zendesk in Hiring VP Customer Advocacy

Erevena Assist Zendesk in Hiring VP Customer Advocacy


Kathy Dalpes joins Zendesk as VP Customer Advocacy

Zendesk (NYSE:ZEN) is the premier cloud-based customer service platform. They engaged Erevena to lead the search for an innovative leader that has the experience of running a world class support organization with the ideas and desire to change the status quo. This person had to be a great motivator of a large, worldwide team and be a champion for that organisation internally and externally.

Kathy Dalpes is an innovative Vice President of Global Customer Support with more than 20 years of experience driving operations success for Fortune 500 leaders Spotify, EBay, Skype, and AT&T, and has lived and worked in APAC, EMEA, and the US. She is widely recognized as a passionate leader, trusted coach, consummate team player, noteworthy communicator, and strategic thinker who consistently builds talented and high-performing customer support teams.

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